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Apprenticeship training course

Hire controller (plant, tools and equipment) (level 2)

Providing specialist plant, tools, machinery or equipment on short or long-term hire.

Qualification level
2
Equivalent to GCSE.
Typical duration
12 months
Apprenticeship category
Construction and the built environment
Maximum funding
£5,000
Maximum amount government will fund
for apprenticeship training.
Skills
Skills an apprentice will learn
  • Process requisitions, orders and on-hire and off-hires, ensuring all legal, health & safety requirements have been met;
  • For commercial clients, carry out health, safety and environmental checks to ensure the PTE meets the needs of the client’s site.
  • Complete contract documentation for on-hire and off-hires;
  • Arrange the timely delivery and collection of equipment, considering vehicle type, site accessibility and health & safety requirements;
  • Follow organisational processes in relation to hire insurance and hire equipment damage, theft and loss;
  • Cross-hire PTE according to organisational procedures;
  • Convey transport requirements including locations, delivery times and potential restrictions to drivers and hauliers;
  • Organise the replacement and recovery of defective equipment;
  • Process damage agreement and notification documentation.
  • Explain to customers the specification of the equipment to be hired, ensuring they understand the health, safety and environmental impacts and operational requirements and procedures.
  • For plant supplied with an operator, ensure all licences and site cards are current and valid for the operation and liaise with the contractor to provide such evidence.
  • Clearly communicate accurate legal, technical, safety and environmental information, ensuring the level of detail provided is appropriate to meet the needs and understanding of customers;
  • Explain hire terms, conditions and rates.
  • Provide, explain and process hire rates and associated transactions e.g. daily rate, insurance excess, damage charges.
  • Use organisational IT, technology and systems.
  • Comply with organisational data protection policies and processes.
  • Action customer queries and concerns in accordance with company procedures;

Full information on Hire controller (plant, tools and equipment) (level 2) is available from the Institute for Apprenticeships and Technical Education.

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