Apprenticeship training course

Motor vehicle service and maintenance technician - light vehicle (level 3)

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Information about Motor vehicle service and maintenance technician - light vehicle (level 3)

Servicing and repairing light vehicles.

• Knowledge, skills and behaviours:
  View knowledge, skills and behaviours

  Knowledge

  • How vehicle service and repair is impacted by legislative, regulatory and ethical requirements, including health and safety law and environmental procedures.
  • The structure of the industry and how the business works from an operational perspective, business targets, the systems and processes that make up the efficient running of a business.
  • How to develop positive working relationships and communicate effectively and how to carry out self-evaluation and improve own performance.
  • The procedures for the maintenance of tools and the workshop.
  • Routine servicing and inspection procedures.
  • Steering and suspension geometries; electrical circuit requirements and calculations.
  • Construction and operation of vehicle components and systems.
  • Common fault types, causes and effects of different types of faults.
  • The implications and legal requirements of fitting accessories and carrying out vehicle modifications.
  • How to diagnose faults using suitable fault finding strategies.
  • Construction and operation of advanced electrical, braking and suspension systems, engine and transmission systems and engine and gear calculations.
  • Vehicle emissions and legal requirements. Zero emission vehicle (ZEV) mandate 2035.
  • Alternative fuels and hybrid and electric systems.

  Skills

  • Contribute to the maintenance of a safe and efficient workshop. Segregate waste for disposal or recycling. Comply with industry environmental legislation.
  • Demonstrate due regard for own safety and that of others in the workshop and minimise risk of injury and vehicle damage.
  • Carry out fundamental tasks associated with removal and replacement procedures on a vehicle.
  • Obtain diagnostic and repair information.
  • Interpret diagnostic information and use electrical wiring diagrams to determine system serviceability.
  • Use a range of diagnostic equipment.
  • Follow recognised diagnostic procedures, logical diagnostic sequence and apply advanced diagnostic principles and problem-solving techniques to establish faults.
  • Report faults using company procedures and recommend suitable further actions.
  • Follow recognised repair procedures to complete a wide range of repairs including those which involve complex procedures, or in depth knowledge.
  • Test the function of repaired and fitted components.
  • Adhere to business processes and complete documentation following workplace procedures.
  • Use ICT to create emails, word-process documents and carry out web based searches.
  • Complete a range of services and inspect and prepare a vehicle to the required quality standard for handover to the customer.

  Behaviours

  • Take responsibility when required and be honest and accountable when things don’t go as planned.
  • Operate as an effective team member.
  • Behave in accordance with the values of the company and treat colleagues and customers with respect and courtesy.
  • Build effective relationships with colleagues and customers.
  • Gain trust and pay attention to colleagues and customers concerns and needs.
  • Communicate effectively on a range of topics and with all sorts of different people.
  • Deliver excellent results and achieve challenging goals.
  • Contribute to problem solving discussions and enjoy finding solutions to own and other people’s problems.
  • Suggest ways to make the business more efficient and contribute to its commercial growth.
  • Constantly learn in order to improve own performance and that of the business.
  • Share knowledge and skills.
  • Demonstrate a passion for engineering.
• Apprenticeship category (sector): Engineering and manufacturing
• Qualification level: 3; Equal to A level
• Course duration: 36 months
• Maximum funding: £18,000 ; Maximum government funding for ; apprenticeship training and assessment costs.
• Job titles include:
  • Automotive engineer
  • Automotive technician
  • Car maintenance technician
  • Car mechanic
  • Motor vehicle maintenance technician
  • Motor vehicle service technician
  • Ev motor vehicle service and maintenance technician
  • Hybrid motor vehicle service and maintenance technician

View more information about Motor vehicle service and maintenance technician - light vehicle (level 3) from the Institute for Apprenticeships and Technical Education.