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Training provider

PETROC

UKPRN 10004676

Customer service practitioner (level 2)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

    Training option Location

    Day release

    One day a week at the provider's location.

    Day release at multiple locations.

    View all day release locations
    • Bolham Road, Tiverton, Devon, EX16 6SH
    • Old Sticklpath Hill, Barnstaple, Devon, EX31 2BQ

    Course achievements and participation

    Achievements

    No data

    There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

    Participation

    No data

    Not enough apprentices have completed a course with this provider to show participation

    Course-level data collected by the Department for Education.

    Training provider information

    Employer and apprentice reviews for this training provider

    Employers

    No reviews

    Not enough employers have reviewed this provider.

    Apprentices

    Good

    average review from 16 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

    Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
    View reviews with feedback from the last 5 years

    1 August 2024 to today

    These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

    Employer reviews

    We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

    No results. Not enough employers have given feedback about this training provider.

    Apprentice reviews

    We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

    No results. Not enough apprentices have given feedback about this training provider.

    1 August 2023 to 31 July 2024

    These reviews are for all courses delivered by this provider in the last full academic year.

    Employer reviews

    We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

    No results. Not enough employers gave feedback about this training provider.

    Apprentice reviews

    We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

    No results. Not enough apprentices gave feedback about this training provider.

    1 August 2022 to 31 July 2023

    These reviews are for all courses delivered by this provider.

    Employer reviews

    We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

    No results. Not enough employers gave feedback about this training provider.

    Apprentice reviews

    We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

    No results. Not enough apprentices gave feedback about this training provider.

    1 August 2021 to 31 July 2022

    These reviews are for all courses delivered by this provider.

    Employer reviews

    We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

    No results. Not enough employers gave feedback about this training provider.

    Apprentice reviews

    We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

    No results. Not enough apprentices gave feedback about this training provider.

    1 August 2020 to 31 July 2021

    These reviews are for all courses delivered by this provider.

    Employer reviews

    We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

    No results. Not enough employers gave feedback about this training provider.

    Apprentice reviews

    We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

    No results. Not enough apprentices gave feedback about this training provider.

    1 August 2020 to today

    These reviews are for all courses delivered by this provider in the last 5 academic years.

    Employer reviews

    We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

    No results. Not enough employers gave feedback about this training provider.

    Apprentice reviews

    We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

    No results. Not enough apprentices gave feedback about this training provider.

    Contact this training provider

    Registered address
    Old Sticklepath Hill, Sticklepath, Barnstaple, EX31 2BQ
    Telephone
    01271852419

    Training provider overview and courses delivered

    View 49 courses delivered by this training provider

    Select a course to view location, training options and contact details

    PETROC collaborates with over 400 employers across Devon and beyond to deliver quality apprenticeships to meet sector specific needs. This includes an ever evolving higher apprenticeship offer. Our provision covers a wide range of sectors, including Construction, Engineering, IT and Digital, Leadership and Management, Hospitality and Catering and Health and Social Care to name just a few. This collaboration with employers has afforded to understand your needs and the skills challenges you face. In response, we have evolved our delivery models accordingly. We can offer multiple entry points throughout the year on the majority of programmes and employers can also choose between college day/block release or 100% work-based delivery on many

    For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for PETROC .

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    Shortlisted

    PETROC is 1 of 487 training providers for Customer service practitioner (level 2).

    View training providers for this course