RIVERSIDE TRAINING LIMITED
UKPRN 10005488Customer service practitioner (level 2)
Training options for this course
This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.
| Training option | Location |
|---|---|
|
At apprentice's workplace Training at the employer's location. |
Training is provided at apprentice’s workplaces across England. |
Course achievements and participation
Achievements
57.5%
of apprentices (23 of 40) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 42.5% did not pass or left the course before taking the assessment.
63.7% national achievement rate
Participation
No data
Not enough apprentices have completed a course with this provider to show participation
Training provider information
Employer and apprentice reviews for this training provider
Employers
No reviews
Not enough employers have reviewed this provider.
Apprentices
average review from 39 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
View reviews with feedback from the last 5 years
1 August 2024 to today
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers have given feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices have given feedback about this training provider.
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to 31 July 2021
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
Contact this training provider
- Registered address
- 4-6 St. Martins Street, Hereford, HR2 7RE
- Telephone
- 01432 359244
Training provider overview and courses delivered
View 23 courses delivered by this training provider
Select a course to view location, training options and contact details
Riverside Training is a National Independent Training Provider with 21 years experience in delivering training. We are a specialist Apprenticeship Training Provider covering key cities in England for the delivery of: ILM Management,APM Project Management level 4; Business Administration;Financial Services; Customer Service Practioner; Team Leading; and Management at levels 2, 3 and 5. We work with employers to upskill existing employees, assist with the recruitment of new apprentices, deliver bespoke commericial courses and offer account management to key accounts.
Riverside Training has been in operation for over 20 years. We have held an SFA contract for the delivery of Apprenticeships. As of March 2017 we have been on the Register of Apprenticeships Training Providers (RoATP) and therefore able to deliver Apprenticeships to Levy and Non-Levy paying employers.
For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for RIVERSIDE TRAINING LIMITED .
RIVERSIDE TRAINING LIMITED is 1 of 487 training providers for Customer service practitioner (level 2).