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Find apprenticeship training for your apprentice
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Training provider

SWARM TRAINING C.I.C.

UKPRN 10049392

Customer service practitioner (level 2)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

    Training option Location

    At apprentice's workplace

    Training at the employer's location.

    Training is provided at apprentice’s workplaces across England.

    Course achievements and participation

    Achievements

    No data

    There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

    Participation

    No data

    Not enough apprentices have completed a course with this provider to show participation

    Course-level data collected by the Department for Education.

    Training provider information

    Employer and apprentice reviews for this training provider

    Employers

    Excellent

    average review from 1 employer when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

    Apprentices

    Excellent

    average review from 14 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

    Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
    View reviews with feedback from the last 5 years

    1 August 2024 to today

    These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

    Employer reviews

    We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

    No results. Not enough employers have given feedback about this training provider.

    Apprentice reviews

    We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

    No results. Not enough apprentices have given feedback about this training provider.

    1 August 2023 to 31 July 2024

    These reviews are for all courses delivered by this provider in the last full academic year.

    Employer reviews

    We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

    No results. Not enough employers gave feedback about this training provider.

    Apprentice reviews

    We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

    No results. Not enough apprentices gave feedback about this training provider.

    1 August 2022 to 31 July 2023

    These reviews are for all courses delivered by this provider.

    Employer reviews

    We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

    No results. Not enough employers gave feedback about this training provider.

    Apprentice reviews

    We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

    No results. Not enough apprentices gave feedback about this training provider.

    1 August 2021 to 31 July 2022

    These reviews are for all courses delivered by this provider.

    Employer reviews

    We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

    No results. Not enough employers gave feedback about this training provider.

    Apprentice reviews

    We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

    No results. Not enough apprentices gave feedback about this training provider.

    1 August 2020 to 31 July 2021

    These reviews are for all courses delivered by this provider.

    Employer reviews

    We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

    No results. Not enough employers gave feedback about this training provider.

    Apprentice reviews

    We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

    No results. Not enough apprentices gave feedback about this training provider.

    1 August 2020 to today

    These reviews are for all courses delivered by this provider in the last 5 academic years.

    Employer reviews

    We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

    No results. Not enough employers gave feedback about this training provider.

    Apprentice reviews

    We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

    No results. Not enough apprentices gave feedback about this training provider.

    Contact this training provider

    Registered address
    Crafton House Rosebery Business Park, Mentmore Way, Poringland, Norwich, NR14 7XP
    Email
    info@swarmgroup.org.uk
    Telephone
    01953668000
    Website
    https://www.swarmtraining.org.uk/contact

    Training provider overview and courses delivered

    View 28 courses delivered by this training provider

    Select a course to view location, training options and contact details

    Swarm uses a hybrid of one2one tuition, training, mentoring and coaching to unlock the applicable skills and entrepreneurial mindset of all we train. We know that to succeed, everyone must feel empowered, be accountable and have autonomy to deliver success

    As a social enterprise, we encourage profit with purpose and as such we train people in managing change across the business in all sectors. We encourage everyone to set goals, manage resources & appreciate that equality of opportunity, diplomacy and tolerance can shape success

    Our team have practical front line commercial experience and in particular understand how small businesses operate to help people within larger organisation develop their team's position in the internal marketplace

    For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for SWARM TRAINING C.I.C. .

    Shortlist full. Manage shortlist
    Shortlisted

    SWARM TRAINING C.I.C. is 1 of 487 training providers for Customer service practitioner (level 2).

    View training providers for this course