Training providers for Customer service practitioner (level 2)

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1. Shortlisted

   ACHIEVEMENT TRAINING LIMITED

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   • Training options:

     At apprentice's workplace ; Training at the employer's location.

     Day release ; One day a week at the provider's location.

   • Provider reviews in 2023 to 2024:

     Excellent (1 employer review)

     No apprentice reviews

   • Course achievement rate in 2023 to 2024: 55.6% (out of 10 apprentices)
2. Shortlisted

   THELIGHTBULB LTD

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   • Training options:

     Day release ; One day a week at the provider's location.

   • Provider reviews in 2023 to 2024:

     No employer reviews

     No apprentice reviews

   • Course achievement rate in 2023 to 2024: 55.6% (out of 10 apprentices)
3. Shortlisted

   INTEC BUSINESS COLLEGES LIMITED

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   • Training options:

     At apprentice's workplace ; Training at the employer's location.

   • Provider reviews in 2023 to 2024:

     No employer reviews

     Good (53 apprentice reviews)

   • Course achievement rate in 2023 to 2024: 54.3% (out of 50 apprentices)
4. Shortlisted

   HARTLEPOOL COLLEGE OF FURTHER EDUCATION

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   • Training options:

     Day release ; One day a week at the provider's location.

   • Provider reviews in 2023 to 2024:

     Good (1 employer review)

     Excellent (20 apprentice reviews)

   • Course achievement rate in 2023 to 2024: 52.9% (out of 20 apprentices)
5. Shortlisted

   ESSEX COUNTY COUNCIL

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   • Training options:

     Day release ; One day a week at the provider's location.

   • Provider reviews in 2023 to 2024:

     Good (1 employer review)

     Good (10 apprentice reviews)

   • Course achievement rate in 2023 to 2024: 52.6% (out of 20 apprentices)
6. Shortlisted

   LIFETIME TRAINING GROUP LIMITED

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   • Training options:

     At apprentice's workplace ; Training at the employer's location.

   • Provider reviews in 2023 to 2024:

     Poor (6 employer reviews)

     Good (857 apprentice reviews)

   • Course achievement rate in 2023 to 2024: 50.3% (out of 310 apprentices)
7. Shortlisted

   MIDDLESBROUGH COLLEGE

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   • Training options:

     Day release ; One day a week at the provider's location.

   • Provider reviews in 2023 to 2024:

     Excellent (17 employer reviews)

     Good (32 apprentice reviews)

   • Course achievement rate in 2023 to 2024: 50% (out of 20 apprentices)
8. Shortlisted

   SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE

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   • Training options:

     Day release at multiple locations ; One day a week at the provider's location.

   • Provider reviews in 2023 to 2024:

     Poor (4 employer reviews)

     Good (14 apprentice reviews)

   • Course achievement rate in 2023 to 2024: 50% (out of 10 apprentices)
9. Shortlisted

   PARAGON EDUCATION & SKILLS LIMITED

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   • Training options:

     At apprentice's workplace ; Training at the employer's location.

   • Provider reviews in 2023 to 2024:

     Good (10 employer reviews)

     Good (294 apprentice reviews)

   • Course achievement rate in 2023 to 2024: 48.6% (out of 40 apprentices)
10. Shortlisted

    REWARDS TRAINING RECRUITMENT CONSULTANCY LIMITED

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    • Training options:

      At apprentice's workplace ; Training at the employer's location.

    • Provider reviews in 2023 to 2024:

      Excellent (1 employer review)

      Good (22 apprentice reviews)

    • Course achievement rate in 2023 to 2024: 46.2% (out of 10 apprentices)

If you cannot find a suitable training provider

If the training providers listed are not suitable or there are none listed, we can ask training providers if they can run Customer service practitioner (level 2). If a training provider can offer a course, we'll send you their contact details.

You can use this service if you employ apprentices. You'll need to be signed in to your apprenticeship service account.