Training providers for Customer service practitioner (level 2)

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1. Shortlisted

   SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE

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   • Training options:

     Day release at multiple locations ; One day a week at the provider’s location.

   • Provider reviews in 2023 to 2024:

     Poor (4 employer reviews)

     Good (14 apprentice reviews)

   • Course achievement rate in 2023 to 2024: 50% (out of 10 apprentices)
2. Shortlisted

   PARAGON EDUCATION & SKILLS LIMITED

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   • Training options:

     At apprentice's workplace ; Training at the employer’s location.

   • Provider reviews in 2023 to 2024:

     Good (10 employer reviews)

     Good (294 apprentice reviews)

   • Course achievement rate in 2023 to 2024: 48.6% (out of 40 apprentices)
3. Shortlisted

   REWARDS TRAINING RECRUITMENT CONSULTANCY LIMITED

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   • Training options:

     At apprentice's workplace ; Training at the employer’s location.

   • Provider reviews in 2023 to 2024:

     Excellent (1 employer review)

     Good (22 apprentice reviews)

   • Course achievement rate in 2023 to 2024: 46.2% (out of 10 apprentices)
4. Shortlisted

   EXETER COLLEGE

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   • Training options:

     Day release ; One day a week at the provider’s location.

   • Provider reviews in 2023 to 2024:

     Good (2 employer reviews)

     Good (71 apprentice reviews)

   • Course achievement rate in 2023 to 2024: 45.8% (out of 20 apprentices)
5. Shortlisted

   LEARNING CURVE GROUP LIMITED

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   • Training options:

     At apprentice's workplace ; Training at the employer’s location.

   • Provider reviews in 2023 to 2024:

     Excellent (1 employer review)

     Good (85 apprentice reviews)

   • Course achievement rate in 2023 to 2024: 45.2% (out of 30 apprentices)
6. Shortlisted

   WEST NOTTINGHAMSHIRE COLLEGE

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   • Provider reviews in 2023 to 2024:

     Very poor (1 employer review)

     Good (46 apprentice reviews)

   • Course achievement rate in 2023 to 2024: 44% (out of 30 apprentices)
7. Shortlisted

   COOL BLUE COLLEGE LTD

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   • Training options:

     At apprentice's workplace ; Training at the employer’s location.

     Day release ; One day a week at the provider’s location.

   • Provider reviews in 2023 to 2024:

     No employer reviews

     No apprentice reviews

   • Course achievement rate in 2023 to 2024: 41.7% (out of 10 apprentices)
8. Shortlisted

   CAPITA PLC

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   • Training options:

     At apprentice's workplace ; Training at the employer’s location.

   • Provider reviews in 2023 to 2024:

     Poor (2 employer reviews)

     Good (30 apprentice reviews)

   • Course achievement rate in 2023 to 2024: 40.6% (out of 30 apprentices)
9. Shortlisted

   IXION HOLDINGS (CONTRACTS) LIMITED

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   • Training options:

     At apprentice's workplace ; Training at the employer’s location.

   • Provider reviews in 2023 to 2024:

     Poor (4 employer reviews)

     Good (42 apprentice reviews)

   • Course achievement rate in 2023 to 2024: 36.8% (out of 20 apprentices)
10. Shortlisted

    LOCOMOTIVATION LTD.

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    • Training options:

      At apprentice's workplace ; Training at the employer’s location.

    • Provider reviews in 2023 to 2024:

      Excellent (2 employer reviews)

      Excellent (16 apprentice reviews)

    • Course achievement rate in 2023 to 2024: No achievement rate - not enough data

If you cannot find a suitable training provider

If the training providers listed are not suitable or there are none listed, we can ask training providers if they can run Customer service practitioner (level 2). If a training provider can offer a course, we'll send you their contact details.

You can use this service if you employ apprentices. You'll need to be signed in to your apprenticeship service account.